The Department of Tourism and Commerce Marketing Dubai is committed to meet the customer satisfaction and promote Dubai as the preferred choice of tourism, leisure, entertainment and business. We therefore realize our obligation to protect the privacy rights of all our customers, who are visiting our e-Form portal. DTCM's Security and Privacy policy addresses DTCM’s practices related to information collection and usage of your personal information.
Information Collection and Usage
- All information collected and stored on the e-Form portal is treated with maximum care confidentiality and privacy. DTCM shall not sell or trade information and materials uploaded or collected on the e-Permit portal. However, information shall be used for other purposes such as statistical, monitoring, and administrative and security procedures required for events’ licensing and permit issuance. DTCM keeps all collected information confidential except where disclosure is enforced or required by law, or as part of requirement to protect the rights or properties of DTCM.
- Whilst DTCM keeps e-Form portal information accurate and timely; the Department neither warrants nor makes representations as to the functionality or condition of this portal, its suitability for use, freedom from interruptions or from computer virus, or non-infringement of proprietary rights.
- Information and materials available through the Portal have been compiled from a variety of sources and are subject to change without notice from DTCM as a result of updates and corrections.
- All trademarks and service marks contained in or displayed on this portal are the property of their respective owners. Any commercial use of the materials stored on this portal site is strictly prohibited, unless a written consent of the concerned party has been obtained.
Security of Transactions
Please be assured that this site has security measures in place to protect the information you provide us. We use encryption methods to protect all information, which is deemed to be sensitive, or any other data that should remain secure to meet DTCM’s, federal or local legal requirements.
Links to third-party e-Form portals
DTCM's e-Form portal may provide links to other portals/websites. However, in such case, DTCM shall not be responsible for the following:
- Accuracy of the contents of these sites
- Their mechanisms for information collection and usage
- Any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, this portal and/or the materials contained on this portal whether the materials are provided by the DTCM or a third party.
In case you connect to any other site through DTCM’s e-Form portal, you need to read its Security and Privacy Policy to determine its practices related to information collection and usage.
Security and Privacy Policy Changes
DTCM reserves the right to change this Security and Privacy Policy at any time. The amended version of the Security and Privacy Policy will be always published only on the Portal.
Privacy intrusion
If you doubt that your privacy is being compromised, do: 1. Close all tabs and windows you are browsing. 2. Change your password immediately. 3. Inform us by calling our free-toll number (600 55 555 9)
Disclaimer
DTCM is not responsible for any technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed transmissions. It assumes no liability for any direct, indirect, incidental, punitive, consequential or psychological damages as a result of visiting or using its e-Form portal or loss of services, income or welfare resulting from any virus that may infect computer equipment, or devices used to access the Portal or one of its links. Under no circumstances will DTCM be liable for any damages or injury that result from the use of the materials on this site and the user shall indemnify DTCM from and against all liabilities resulting from the user's failure to observe these terms and conditions. DTCM does not warrant that information currently accessible is up-to-date.